F.A.Q.s

Orders and Purchases

How do I make a purchase? 

Once you find the item you like, select your preferred size and color options, and click “ADD TO CART”

Review your purchase and proceed to checkout.

Fill in your shipping details and instructions. Remember to double-check your shipping address. Period Supply Co will not be liable to resend items if shipping address is incorrect.

What payment methods do you accept?

We accept GCash, and bank deposit payments via BDO or BPI.

For bank deposit, please include the purchase reference number when making a deposit. Please refer to checkout page for bank account details.

Afterwards, please email us proof of deposit with subject line “Order no XXXX” to periodsupplyco@gmail.com

Do you accept returns and exchanges?

Due to the nature of our products, we can’t accept returns or exchanges.

Shipping information

What is your shipping schedule?

Cut-off for orders and payments is 4pm for next day shipping.

If you order and payment is confirmed before 4pm, items will be shipped the next day.
If order and payment is confirmed after 4pm, items will be shipped the day after.

No shipping on Sundays and Public Holidays.

Sunday orders will be shipped on Tuesday.

Which couriers do you use?

Shipping is via Gogo Express.

If your area is not serviceable by Gogo Express, we will use LBC.

Shipping fees are computed [base shipping fee] + 1% valuation fee.

Metro Manila: Php 80 + (total item price * 1%)
Rest of the country (Gogo Express): Php 120 + (total item price *1%)
Rest of the country (LBC): Php 150 + (total item price *1%)

Due to the Covid-19 pandemic, we ask for your patience as normal deliveries get delayed.

How long is the shipping time?

Metro Manila: 3-5 business days
Provincial: 5-10 business days
Shipping time may vary according to courier.

We don’t ship on Sundays and Public Holidays.

Due to the Covid-19 pandemic, we ask for your patience as normal deliveries get delayed.